The Omnia Service Centre offers multi-channel customer and guidance services centrally through a one-stop-shop principle.
At the Service Centre, you can receive:
- Personal guidance
- Information and support for accessing education and services
- Information about study options
- Support for learning at work
- Information about student benefits
- IT help services
- Assistance with other study-related matters
There is also guidance for electronic services, learning material loan services, and appointment services available.
Omnia students are also served by the electronic student office, through which you can order various certificates and forms.
In the information package for new vocational students, you will find answers and instructions for the most common questions. The instructions are intended for both new and long-term students.
If you need to send confidential email to Omnia and do not have an email account provided by Omnia, you can send your message securely via smail.omnia.fi.
Contact us
Omnia Service Centre, Kirkkokatu - Contact Information
Kirkkokatu Service Center
Opening hours until 28.5.2025
Service point
Mon, Wed–Fri
- 10–14 / Mon, Wed–Fri
- 12–16 / Tuesdays
Telephone service - Mon - Fri from 10 to 14
Exceptions / CLOSED
29.-30.5.2025.
You can contact us by e-mail and by phone on Friday 30.5.2025.
Kirkkokatu Service Center
Open throughout the summer, but opening hours vary:
- June 2–20, 2025:
Open on-site Mon–Fri from 10:00 to 14:00
Thu, June 19, 2025: On-site service point closed. Customer service available by phone and email only.
Fri, June 20, 2025 (Midsummer Eve): All services closed - June 23–July 18, 2025:
Open on-site Mon–Wed from 10:00 to 14:00
Thu–Fri from 10:00 to 14:00: Customer service available by phone and email only, on-site service point closed - July 21–25, 2025:
On-site service point closed. Customer service available by phone and email only - July 28–August 1, 2025:
Open on-site Mon–Wed from 10:00 to 14:00
Thu–Fri from 10:00 to 14:00: Customer service available by phone and email only, on-site service point closed - Tapiola Service Center
June 2–17, 2025: Open on-site Mon–Tue from 12:00 to 15:00 - From June 18, 2025 onward: Completely closed (no on-site or remote service)
Leppävaara Service Center
- From May 29, 2025 onward: Completely closed for the summer
All Service Centers
- Fri, June 6, 2025: Closed due to development day (no on-site or remote service)
All Service Centers will reopen in August with extended opening hours: Kirkkokatu and Leppävaara from August 6, and Tapiola from August 11. More details will be announced at the beginning of August.