Omnia’s IT support services, or Helpdesk, will support you during your studies.
You can contact Helpdesk if you have any IT concerns, such as a non-functioning password, questions on the use of e-mail or issues related to the use of the Microsoft 365 environment. You can find instructions and tips on the Helpdesk website.
IT-Helpdesk - Contact Information
Visiting address:
Kirkkokatu 16 A, room AP.23a (Pumbala), Espoo 02070
Telephone:
040 022 3112
Additional information:
Support Requests and Inquiries
Service points
- Kirkkokatu 16 A, tila AP.23a (Pumbala), 02070 ESPOO
- Itätuulenpiha 1, tila 109, 02100 ESPOO
- Upseerinkatu 11, tila C215, 02600 ESPOO
Opening hours
Service point and emergency number:
- Mon. 8.00–11.30 ja 12.00–16.00
- Tues. 8.30–11.30 ja 12.30–16.00
- Wed. 8.00–11.30 ja 12.30–16.00
- Thurs. 8.00–11.30 ja 12.30–16.00
- Fri. 8.00–11.30 ja 12.30–15.00
Exceptional Opening Hours
Wednesday, 18th of June 2025: All IT support service points will be closed.
Thursday, 19th of June 2025: All IT support service points will close at 13:00.
IT Support – Summer 2025 Opening Hours
From the beginning of June until Midsummer (2–191 June 2025)
The IT support service is open Monday to Friday from 9:00 to 15:00.
After Midsummer (23 June – 11 July 2025)
IT support is available by appointment on weekdays from 9:00 to 15:00.
Between 14 and 31 July 2025
IT support is available via the support request form only. Service points are not open without an appointment.
August 2025
- 1 August: The Kirkkokatu IT support service point will open.
- 4 August: IT support service points at other locations will open.