Project description
The aim of the project was to create a model for one-year study program. The key concepts were the sense of community in Omnia and customer-oriented approach. Furthermore, marketing, communication and digital services were developed in order to improve the customer service procedures.
Target groups
Customers of Omnia Adult Education Centre
Duration of the project
1.8.2018–10.12.2020
Project manager at Omnia
Jaro Uosukainen
Partners
Adult Education Centres in the metropolitan area and The Finnish Association of Adult Education Centres
Funding
Finnish National Agency of Education