Labour market training

Café Expert, Labour market training

Vocational Qualification unit from the Further Vocational Qualification in Restaurant Customer Service

Would you like to work in a café? Café Expert labour market training will help you develop the professional skills needed in the industry and provide a solid foundation for further studies. The training equips you with the skills and knowledge to work as a café expert in a variety of customer service roles and environments.

Description of the training

The training is meant for unemployed job seekers interested in café work and for those who want to work in different kinds of cafés in the future. To succeed in your studies, you need enthusiasm and motivation for café work, good health suitable for the field, and sufficient English language skills (B1).

During the training, you will gain the skills needed to work in different types of cafés. Your goal is to complete a unit from the Further Vocational Qualification in Restaurant Customer Service: Working as an Expert in a Café.
You will study in English and complete the alcohol and hygiene passports.

Content:

customer service
preparing cafe products and specialty coffees
special diets
compliance with industry laws and guidelines
the alcohol and hygiene passport

Details of the training

This labour market training is primarily intended for unemployed jobseekers who are registered as clients of employment services.

To participate, you must meet the health requirements necessary for working in the field. The English language requirement is B1 level.

The duration of the studies is four months. The duration of studies is determined by the personal competence development plan (PCDP) and is influenced by, among other things, your previous studies, work experience and individual study needs.

The training consists of inspiring training days, learning tasks, group work, independent work and on-the-job learning. During on-the-job learning, the normal working hours of the workplace are followed.

Further Vocational Qualification unit to be completed in this training

Training consist of a unit from the Further Vocational Qualification in Restaurant Customer Service. Read more from eperusteet:

Working as an expert in a café (eperusteet.opintopolku.fi)

Admission to the training and how to apply

Apply through Employment Services

Day time teaching