Service

IT Support Services

Omnia’s IT Support Services are here to help you throughout your studies and work.

it.omnia.fi

Service category

ICT and library services

Target audience

Students

You can reach out to us with any IT concerns, from password problems to email questions or issues with Microsoft 365. For quick help, explore guides and tips on our IT Support website.

IT-instructions to support your study in Finnish (it.omnia.fi) User regulations of the information network and systems

IT Support Services

Telephone

040 022 3112

Opening hours and additional Information

Support Requests and Inquiries

Support Request Form (helpdesk-tiketti.powerappsportals.com)

Service points

  • Kirkkokatu 16 A, room AP.23a (Pumbala), 02070 Espoo
  • Itätuulenpiha 1, room 109, 02100 Espoo
  • Upseerinkatu 11, room C215, 02600 Espoo 

Opening hours

  • Mon. 8.00–11.30 and 12.00–15.30
  • Tues. 8.30–11.30 and 12.30–15.30
  • Wed. 8.00–11.30 and 12.30–15.30
  • Thurs. 8.00–11.30 and 12.30–15.00
  • Fri. 8.00–11.30 and 12.30–15.00

Summer special opening hours

The summer special opening hours will come into effect on 1 June.

  • The Kirkkokatu IT Support Services service point will be open until Thurs. 18.6. from 8.00–11.30 and 12.00–14.30. On Thurs. 18.6, the service point will close at 12.00.
  • The Upseerinkatu IT Support Services service point will be open until Thurs. 18.6. from 9.00–11.30 and 12.30–14.00. On Thurs. 18.6, the service point will close at 12.00.
  • The Tapiola IT Support Services service point will be open until Mon. 15.6. on Mondays only from 8.00–11.30 and 12.30–14.00. In urgent cases, appointments will be arranged separately.
  • From 22.–24.6, only the ticket support service will be available.
  • From 27.–31.7, ticket and phone support services will be available.
  • From Mon. 3.8. onwards, all IT Support Services will resume normal opening hours.
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