IT Support Services

Support Requests and Inquiries

Support Request Form (helpdesk-tiketti.powerappsportals.com)

Service points

• Kirkkokatu 16 A, room AP.23a (Pumbala), 02070 Espoo
• Itätuulenpiha 1, room 109, 02100 Espoo
• Upseerinkatu 11, room C215, 02600 Espoo 

Opening hours

• Mon. 8.00–11.30 and 12.00–15.30
• Tues. 8.30–11.30 and 12.30–15.30
• Wed. 8.00–11.30 and 12.30–15.30
• Thurs. 8.00–11.30 and 12.30–15.00
• Fri. 8.00–11.30 and 12.30–15.00

Summer special opening hours

The summer special opening hours will come into effect on 1 June.

• The Kirkkokatu IT Support Services service point will be open until Thurs. 18.6. from 8.00–11.30 and 12.00–14.30. On Thurs. 18.6, the service point will close at 12.00.
• The Upseerinkatu IT Support Services service point will be open until Thurs. 18.6. from 9.00–11.30 and 12.30–14.00. On Thurs. 18.6, the service point will close at 12.00.
• The Tapiola IT Support Services service point will be open until Mon. 15.6. on Mondays only from 8.00–11.30 and 12.30–14.00. In urgent cases, appointments will be arranged separately.
• From 22.–24.6, only the ticket support service will be available.
• From 27.–31.7, ticket and phone support services will be available.
• From Mon. 3.8. onwards, all IT Support Services will resume normal opening hours.