Course enrolment and cancellation

Course enrolment

Enrol online at ilmonet.fi or by telephone on +358 20 692 444.

Enrol for Open University courses at ilmonet.fi or by tel. +358 43 825 3078. You will find more specific enrolment times with the course information.

Enrolment for Finnish language courses: see ilmonet.fi or the syllabus for Finnish language courses.

You can enrol for the entire year’s courses in the autumn (one course code, one invoice in the autumn). Some of the courses continue in the spring with a new course code, and you can enrol for both courses in the autumn (two course codes, invoices in the autumn and spring).

We reserve the right to make changes to course enrolment, payment and cancellation terms.

Enrolment is binding. Our courses are intended for persons aged 16 years or older.

Course enrolment starts at 12:00 noon, staggered based on the subject area. Once enrolment begins, you can enrol for courses as long as there are places available. If the course is full, you can remain on a waiting list for a place to become available. If a place becomes available, the teaching team will contact you by text message or e-mail.

Instructions for online enrolment

Enrol online at ilmonet.fi.

Registration and enrolment instructions can be found at Ilmonet in the top bar under “Ohjeet” (“Instructions”)

Persons under the age of 18 years cannot enroll through Ilmonet.

You cannot enrol another person for a course using your personal online banking credentials or Ilmonet username and password.

Course places are personal and cannot be given to another person.

Instructions for enrolment by telephone

Enrol by calling +358 20 692 444 Mon-Thu noon-3 pm.

You will be asked for the course number, personal information and contact information.

If you want to enroll another person for a course, you will be asked for their complete personal information.

Students under the age of 18 years can only be enrolled for courses by telephone.

We need the payer’s personal information and contact information for the invoice.

Terms of cancellation

You can cancel your enrolment free of charge no later than 10 days before the course is scheduled to start.

For cancellations done 1–9 days before the course is scheduled to start, we will charge 50% of any course fees that exceed €16.

If the course fee is €16 or less, we will charge the full fee. There is a separate material fee for cooking classes.

For cancellations done less than 24 hours before the course is scheduled to start, we will charge the full fee. Please note that weekend courses should be cancelled no later than on Thursday at 3 pm.

Cancellation must be done through the customer service centre by telephone or e-mail (write PERUMINEN/CANCELLATION in the subject field), unless you cancel more than 9 days before the course is scheduled to start through Ilmonet

Contact information: asiakaspalvelukeskus@omnia.fi or +358 20 692 444 Mon-Thu noon-3 pm.

You can only cancel through the ilmonet.fi website or the customer service centre, not through teachers. Failure to pay the course fee or attend lessons is not a cancellation.

Lesson cancellations and changes

The cancellation of one lesson does not entitle students to a discount on the course fee or replacement lesson if the course lasts for a whole term. If a lesson is cancelled, we will strive to inform you by text message, e-mail or by telephone.

Replacement lessons may be held during unusual hours or at different locations.

We reserve the right to change the teaching location or teacher.

If a course is cancelled due to low enrolment numbers, we will notify the students of the cancellation.