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Vocational qualification in Restaurant and Catering Services
Vocational upper secondary qualification
Are you enthusiastic about customer service? Are you interested in food and drink? As a master of good service, you will offer unforgettable moments over a great meal.

Description of the training

In the waiter/waitress training, most of the learning is obtained by doing practical work. During your studies, you will become familiar with the core issues of professional skills in the field, such as the basic rules of catering, customs and manners, interaction and speaking with customers. You will also learn about beverages and how to correctly set a table and use a cash register. These skills will make it easy for you to transition to working life and help customers enjoy themselves.

As part of your studies, you will get to participate in various events, such as banquet services at large-scale gala events, in a real work environment. Omnia’s teaching restaurant also offers the opportunity to practice practical work under professionals.

You will have the opportunity to study or complete practical training abroad.  Omnia is also a good environment to plan business activities and increase entrepreneurial expertise. Promotion of sustainable development is part of the studies of vocational upper secondary qualification students. After completing the training, you can apply for further training at a university of applied sciences or a university.

Read more about the composition of qualification (

Details of the training

What kind of jobs will you graduate for?

As a waiter/waitress, you can work in different types of restaurants. Your workplace may be, for example, a fine dining restaurant, chain restaurant, hotel, staff restaurant, nightclub or café.

Duration of the training

The duration of studies is individual. The average duration of studies between two and three years. The duration of studies is determined by the personal competence development plan (PCDP) and is influenced by, among other things, your previous studies, work experience and individual study needs.


The training consists of inspiring training days, learning tasks, group and project work, independent work, instruction in small groups and on-the-job learning. There are 3–5 training days per week.


Vocational qualifications in English are appropriate for those, who wish to study in English. However, basic command of Finnish is also necessary. There are language requirements in both languages of instruction.

Important information about applying

Student admission

Admission is based on the information in the application, so please fill out your application carefully.

The applicant is expected to familiarise themselves with the important information on the continuous admission.

There is no entrance examination.

Enquiries regarding application:

Language requirements

The language requirement is A2.1 for Finnish and B1 for English.

The applicants will be invited to the language tests (Finnish and English) by e-mail. The language tests can be completed only at Omnia campuses in Espoo, Finland. Read more about the language requirements.

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