Hotel reception and tourism activity services training

You should have a qualification in the field or work experience in customer service. Completing the qualification requires a job or a practical training position. The competence required for the qualification is assessed based on work tasks at the workplace.
Omnia education focuses on refining one’s own skills, sparring with others and learning together.

The duration of studies is individual. The average duration of studies is one year. The duration of studies is determined by the personal competence development plan (PCDP) and is influenced by, among other things, your previous studies, work experience and individual study needs.

The training consists of diverse contact teaching days, study visits, remote assignments and on-the-job learning.

There are, on average, 2 contact teaching days per week over 4 months. After that, there are 3–5 months of on-the-job learning. On-the-job learning usually takes place 5 days a week.

On-the-job learning during the contact teaching day period is also possible. For example, you can have 3 on-the-job learning days a week besides the contact teaching days.

Student admission

Admission is based on the information in the application, so please fill out your application carefully. 

There is no entrance examination. 

Enquiries regarding application: haku@omnia.fi.

Assessment of language proficiency

The language requirements are A2.1 in Finnish and B1 in English. 

The applicants will be invited to the language test (English) by e-mail. The language test can be completed only at Omnia campuses in Espoo, Finland. Read more about the language requirements.

Terms of cancellation

If the student has accepted the study place and resigns within one month of the start of the studies, 50% of the student fee will be charged. The full tuition fee will be charged for later resignations. We reserve the right to make changes.

Cancellation of an apprenticeship is free of charge